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Hospitality / Extend the value of POS with Apps


Editorial Board
The Challenge
To implement a cashless approach to payments with a contactless solution

MyChef wanted to offer fast, easy, and secure payments with integrated contactless technology to protect transactions and reduce waiting time

Elior Group Company, a leader in the restaurant industry with a 4.5 billion EUR turnover and 14,500 restaurants in 15 countries, operates in Italy via 17 brands and 130 restaurants. As part of their business strategy, their brand MyChef wanted to add a cashless approach to their payment acceptance to improve the customer experience and turn the point-of-sale into a more intelligent point of interaction.

14.5 K
4.5 B
EUR turnover

With the aim of reducing cash payments, MyChef partnered with MasterCard and Verifone to install the VX 820 PIN pad and MasterCard PayPass™ contactless technology on a national level, covering all 130 MyChef restaurants in Italy.

MasterCard PayPass™ allows customers to pay quickly and easily by simply tapping their contactless card or NFC-enabled mobile phone to the VX 820, which has an integrated NFC/CTLS reader. The transaction is accepted in seconds.

MyChef’s commitment to contactless has several advantages: time savings regarding cash management, increased efficiency, reduced waiting time, and technological differentiation from competitors.

MasterCard PayPass™ technology was introduced to Italy in 2008. There are now over 1 million MasterCard contactless cards in circulation, accepted in more than 500,000 shops around the world. Benefits of Verifone’s VX 820 PIN pad:

  • Integrated NFC/CTLS technology

  • PCI PTS 3.0 certified

  • High resolution color touchscreen

  • Powerful processor for fast transactions