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Enterprise Retail / Partnerships / VX 520


Editorial Board
The Challenge
To enable cashiers to validate and manage meal vouchers in a simple and fast way

Megamark group sought a solution to eliminate paper and electronic voucher management, which required intensive time and work.

Megamark, a group that manages more than 300 supermarket stores in Italian territories, needed a meal voucher Solution for their Superstore Famila and Supermarket Dok are brands, which offer a large range of Selex products. 

Megamark group was searching for a solution that enabled cashiers to validate and manage meal vouchers in a simple and fast way. Paper and electronic voucher management requires intensive work—paper vouchers must be checked, kept, and counted every day before getting sent to the issuers, after which the retailers must wait for payment.


Megamark wanted to find a solution at the point-of-sale to validate meal vouchers from different issuers (currently Day Ristoservice, Pellegrini, QUI! Group, Sodexo, e Ristomat) and also create a branded “e-purse” card, where meal vouchers can be uploaded onto a card and spent in supermarket stores.

Megamark Dok & Famila stores now accept, validate and manage meal vouchers simply and quickly

With the Verifone Meal Voucher Solution, cashiers can use the barcode reader to validate the code printed on the voucher. Verifone’s VX 520 countertop payment device is connected to the bar code scanner and provides immediate feedback regarding validated and non-validated vouchers, thanks to a link to the issuer’s database. Following this activity, the printed voucher can be destroyed. Megamark management has access to a web portal, where they can review a real-time report showing validated vouchers, separated by issuers, day by day for all point of sales. Invoicing is automatic and issuers receive a detailed report to provide payment.

Verifone’s Meal Voucher Solution allows Megamark to save time and money on voucher management. Storing, counting, and shipping vouchers is no longer necessary with this solution. Immediate validation is provided to store management, so there’s no risk of accepting false vouchers. Megamark installed 300 VX 520 payment devices, with integrated barcode readers, covering the Dok and Famila stores in southern Italy. Deployment was completed in May 2012, and Megamark is currently validating 150,000 meal vouchers per month.

Benefits of Verifone’s Meal Voucher Solution:

  • Saves money and time on voucher management 
  • Instant feedback from issuers eliminates risk of accepting false vouchers 
  • Real-time reporting and direct invoicing by issuers 
  • Improved payment flow at the point-of-sale  
How This Impacts

Benefits for cashiers and managers

With immediate validation feedback, there is no need for cashiers to count vouchers at the end of the day. Managers were enabled with web portal access, real-time reporting, and direct invoicing.

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Benefits for customers

Customers started seeing shorter queues.

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