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Verifone Device Services
Device Services provide operational support with a broad variety of selections - from inventory and logistics to repair and replacement - that serve as your operational infrastructure support line.
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Service Options that Fit Your Business Needs – Offsite to On-Site
Our industry-leading fleet of devices are as rugged as they are reliable - but if equipment problems do arise, we know the need for an immediate replacement is mission critical to your business.
Inventory Management, Kitting and Logistics. From the kitting process to the packaging and shipping, you can rest easy knowing that your inventory is accurate and available at a moment's notice.
Priority Exchange. When combined with our repair and field services, any disruptions to your business are quickly and efficiently resolved. Take advantage of the fast, overnight service that your business relies on in a pinch.
Whether by land, sea or air, our robust and resilient supply chain is constantly on the move, providing fast and efficient service to keep your business running. Built on our network of desks, depots and warehouses around the world, we've got you covered wherever your business may take you.
Let Us Help You Simplify Your Day
Keeping up with your day-to-day operations is already a full-time job. Our Device Services help alleviate any added stress by ensuring your payment devices are always ready when you need them, configured how you want them and ready to get to work right out of the box. Here are a few ways we help you simplify your business and operate smoothly.
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Inventory management and configuration
Device Services ensures the products you need are readily available and our teams prepare shipments based on the configuration you specify. Device configurations include software, spare cables, specific labeling, accessories and any other pre-defined parameters you set.
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Keep your business covered from every angle
We offer robust remote and onsite services to give you the best of both worlds! Our Priority Exchange program delivers replacement units loaded and kitted to your configuration the very next day – providing the fast, overnight service your business depends upon to stay operational. Our repair services, performed with the highest standards, ensure your devices return to you in perfect order and with a vast fleet of certified contractors in the field, you'll always have onsite support when you need it - from rollouts and installs to on-site replacements and repairs.
Create your personalized payment experience
With Verifone Boarding Services, you can conveniently order the perfect payment device loaded with the software and services you need from a single safe location. Easily choose the payment devices, services and features that support your business model and create revenue building opportunities.
Create your personalized payment experience
With Verifone Boarding Services, you can conveniently order the perfect payment device loaded with the software and services you need from a single safe location. Easily choose the payment devices, services and features that support your business model and create revenue building opportunities.
Oversee your entire device estate through a single sign-on
With Device Management, you gain complete control of your estate with end-to-end management tools to organize, manage and monitor devices while enabling rapid deployment of new payment technologies – all from a central location that connects your devices locally, regionally or globally.
Oversee your entire device estate through a single sign-on
With Device Management, you gain complete control of your estate with end-to-end management tools to organize, manage and monitor devices while enabling rapid deployment of new payment technologies – all from a central location that connects your devices locally, regionally or globally.
Customer-centered support
Our Customer Support representatives are friendly, always available, highly trained and focused on helping you when and how you need it with rapid response times and support in over 20 languages. Our easy and intuitive self-service web portals allow you to track an order or repair status, view report logs, and more on a centralized platform - anywhere and anytime.
Customer-centered support
Our Customer Support representatives are friendly, always available, highly trained and focused on helping you when and how you need it with rapid response times and support in over 20 languages. Our easy and intuitive self-service web portals allow you to track an order or repair status, view report logs, and more on a centralized platform - anywhere and anytime.
What are you waiting for? Get started today.
Connecting Your In-Store Business with Your Online Shop
Our online checkouts are easy to integrate without extensive web development. Get your site up and running quickly - we'll ensure your transactional data is secure from the backend.
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Verifone Central
Our intuitive portal is connected to our powerful analytics and reporting tool, helping you better understand and manage your business.
Learn more
{
"amount": 74.55,
"currency_code": "EUR",
"entity_id": "{{entity_id}}",
"configurations": {
"{{payment_method}}": {
// varies per payment_method
}
},
"merchant_reference": "SNL-9999",
"return_url": "{{merchant_return_url}}",
"interaction_type": "IFRAME"
}
Get a free expert consultation.
Good consultation takes time. Our team of experts is here to help.
Frequently Asked Questions
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If I add new features later on, like APMs for example, can those be included in my configuration?
Yes, they can. You can add new features to your configuration at any time and new, repaired, or replacement devices are loaded with the new set of software files. Visit our Device Management services section to learn about deploying new configurations to your existing estate.
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Can I include a company-specific document?
Documents you provide us are easily added as part of the kitting process. These can include welcome letters, company contact details or specific use instructions tied to your business model.
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Do you have any solutions that can help protect my business from fraud?
Fraud is a real threat across all industries, and we're here to help battle - and prevent - fraudulent activity. Check out our Fraud Management and Compliance page to learn more.
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Where can I read about Verifone's device warranty?
You can learn more about our device warranty by visiting our Legal Terms & Conditions web page.
Our Solutions Can Help Simplify and Grow Your Business
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Payment devices
Drive powerful customer experiences with payment devices that work as hard as you do.
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Fraud management
Security and compliance coverage are at the core of all our solutions, so your business and customer data are never exposed or at risk. Stay protected in the face of malicious actors.
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Online payments
Improve the customer experience and strengthen your brand by connecting your in-store business with your online shop. Our online checkouts are easy to integrate without extensive web development.
We'll help you choose the right solution.
Good consultation takes time. Our team of experts will happily discuss your needs.