Introducing VHQ Next Gen. Command and control for every terminal you run.
Keep your entire payment estate current, secure, and ready to transact. With VHQ Next Gen, manage software, settings, security patches, key rotations, screen content, and more.
Managing 7M+ devices across 50+ countries.
One platform. Boundless control.
Everything your terminal needs, one place to do it. Deploy, configure, monitor, and support your entire payment estate from one platform.
Software Management
Update thousands of terminals in hours, not weeks. Deploy OS patches, payment apps, security fixes, and EMV kernels remotely. Roll out changes in controlled waves with Canary Deployment, testing on a select group before expanding safely across your estate. Use it for: EMV kernels • OS patches • Security fixes
Parameter Management
Every terminal. Exactly how you need it. Configure 200+ terminal parameters remotely, from tender types and tip prompts to processor rerouting and security settings. Push changes to your estate in one action, precisely scoped by merchant, region, stores, or device group. Use it for: Tips • Tender types • Acquirers
Content Management
Turn every terminal screen into a channel you control. Manage content across your estate remotely, pushing branding, promotions, and campaigns directly to terminal screens. Target specific locations, schedule updates, and keep content current, without touching a device. Use it for: Promotions • Seasonal offers • Brand content
Health and Estate Monitoring
Manage by exception. Monitor device health and your entire estate in one view, from connectivity to device status. VHQ surfaces what needs attention so your team can focus on the exceptions and address issues before they affect a transaction. Use it for: Battery • Connectivity • Tamper
Remote Device Control
See the problem. Fix it remotely. Remote Device Control gives your help desk a live view of the terminal, so agents can see exactly what's happening and resolve issues in the same session without relying on on-site staff to diagnose the problem. Use it for: Screen mirroring • Training
Key Management
Over-the-air key injection and rotation. Manage cryptographic keys remotely across mixed Verifone hardware with VHQ Key Management, backed by three PCI P2PE v3 certifications. Speed onboarding, simplify compliance, and reduce the physical infrastructure required for key injection. Use it for: Debit keys • Credit keys
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Under the hood
Multi-tenancy: One estate. Cleanly divided. Manage clients, brands, regions, or merchants within one platform, with access and configurations precisely scoped to each. That separation extends across VHQ, from parameter changes and software rollouts to app releases.
Canary Deployment: Test small. Roll out big. Start with a select group of devices before expanding across your estate. VHQ automatically advances when results confirm a rollout is safe or rolls back when it isn't — with the option to control each stage manually.
Marketplace: Turn every payment terminal into more.
VHQ Marketplace provides a trusted, governed platform to bring loyalty, EPOS, scheduling, digital receipts, and more to the devices you already run. You choose the developers, every app is scanned automatically and signed by you, and you decide which apps reach which merchants and devices, all from the same platform you use to manage your estate.
See VHQ Next Gen in action
Book a walkthrough with our team and see how VHQ simplifies payment management at scale.