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Frequently Asked Questions

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• This sounds like a great solution. Are there other features that could help me make my decision?

  There are many beneficial features in Device Management as you can see. Additional features include tools that help you easily manage large rollouts, update software,  configure and control tenancy, gain critical insights with advanced reporting, and more. Contact one of our commerce experts, who will be happy to discuss your questions and how we can help with your estate management needs.

• I have a mixed estate of devices, do I need different instances of Device Management for each?

  No, you don’t. Simplification for our customers is one of our key areas of consideration when designing our solutions. With Device Management, you can manage all your devices –regardless of device type or manufacturer – through a single account, single view. Relax with unified management across your entire estate.

• What about specific security features or tools?

  Good news,  We have your back. Device Management is a P2PE-validated Asset Tracking and PCI DSS-compliant solution. Other features to help you protect your business include the skimmer detection feature. It helps you stop bad actors in their tracks by detecting card skimmers and providing instant alerts when they’re discovered. The geo-locater lets you view device location – an essential for your estate's mPOS devices.

• Is Verifone affiliated with any of the security standards organizations?

  We are very involved with the major standards organizations, including the Payment Card Industry Standards Council (PCI).  As a matter of fact, we have once again been honored as a member of their Board of Advisors for the 2023-2025 period. We are a Category A member and on the board of directors of the Accredited Financial Standards Institute (ANSI). Plus we’re an associate and board member on EMVCo. We work with many other payment-security-related organizations as well. Please reach out to us for more information and a complete list.