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Service Notifications

Service Incident

We are aware of and investigating an incident affecting mastercard transaction processing via your bluebox payment solution.

Our engineers are working to identify and resolve this problem and we will keep you updated on our progress here.

If you need more information or assistance, please email us at the below address:

Please include your Merchant Number and any details of your problem or query and our Customer Support Agents will be in touch to assist. Any relevant log files from our software solutions (if applicable) will assist us in resolving your case as fast as possible.

Last Updated: 06/06/2023 at 16:01