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Overview
Fixed Lane
Mobility Checkout
Self-Service
Modernize Your Infrastructure
Omnichannel
Unattended
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PICKUP / BOPIS / SERVICE
Connect the journey from online to store
Bring flexible payments to curbside pickup, in-store collection, returns, and service interactions wherever the customer journey ends.
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The digital journey shouldn't break when customers reach the store

Customers may buy online, collect in store, add an item at pickup, make a return, or need help at the service desk. When digital and store payments operate separately, simple interactions become complicated — creating extra steps for associates and unnecessary friction for customers.
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  • The order may change: Customers may want to add an item or pay a balance at pickup. Accept payment wherever they are.
  • Returns need to work anywhere: In-store returns shouldn't require a new transaction. Shared tokens connect the purchase across channels.
  • Service needs mobility: Don't send customers back to a register. Complete payment at curbside, counter, or anywhere on the floor.

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What retailers need

What connected fulfillment needs
Payment where service happens
Accept payment at the pickup counter, service desk, curbside, or elsewhere in the store.
One customer across channels
A purchase started online shouldn't feel like a new relationship in-store. Shared payment infrastructure keeps the customer whole.
Connected returns and exchanges
Most systems have no memory of where a sale started. Shared tokens give associates the full picture at the return counter.
Turn every handoff into a connected experience
Verifone connects mobile devices, processing, tokenization, and management to extend payments across pickup, service, and fulfillment.
  • Mobile payment: Complete payment during curbside pickup, in-store collection, assisted selling, and service interactions.
  • One platform: Connect digital and store transactions through a consistent payment infrastructure.
  • Shared tokens: Connect payment credentials and transaction context across digital and physical customer journeys.

Connect payments wherever service happens

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Victa Portable and Victa Mobile handle payment at pickup and curbside. VHQ keeps every device visible and current. Tokenization keeps the customer whole across every interaction — online, in-store, at the service desk.

Payment Processing

Tokenization

Device Management

Verifone Tap

Connect payments wherever service happens

Victa Portable and Victa Mobile handle payment at pickup and curbside. VHQ keeps every device visible and current. Tokenization keeps the customer whole across every interaction — online, in-store, at the service desk.

Payment processing

Connect store and digital transactions through unified payment infrastructure with consistent routing and visibility.

Tokenization

Use secure shared tokens to support cross-channel recognition, returns, and connected customer experiences.
Device management
Manage mobile and countertop payment devices with remote monitoring, configuration, and updates.
Verifone Tap
Associates can take payment at curbside or anywhere on the floor using their store devices. No dedicated terminal needed.
Hardware built for wherever service happens
Every pickup interaction needs a device that works without a fixed register. Verifone covers mobile, portable, and countertop — so payment follows the customer.

Verifone Victa Portable

Easily accept payments anywhere and of any type, all on a single device.

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Verifone Victa Mobile

Personalize the in-store experience with checkout and Android apps – all in the palm of your hand.

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Verifone Victa Mini

Compact size. Full-scale performance. Victa Mini delivers secure, versatile payment acceptance in an ultra-portable form factor—perfect for mobile checkout, pop-up retail, and space-constrained counters.

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Insights on the future of retail payments
How retailers are rethinking fulfillment, connecting digital and in-store payment, and building infrastructure that keeps pace with how customers actually shop.
eBook

Modern Retail Payments: Omnichannel Flexibility, Security, and Scale

Why unified payment infrastructure is the foundation for self-checkout that scales — and how fragmentation silently undermines it.
Read more
Brief

The Multi-Location Payment Playbook: How Retail Operators Simplify Payments at Scale

Five strategic plays for unifying payment operations across fixed lane, mobile, and self-checkout environments.
Read more
Blog

Future-Proof Retail Payments: 5 Expert Tips

How to audit your stack, reduce fraud surface, and build unattended checkout infrastructure that holds up under pressure.
Read more
View all insights

Frequently Asked Questions

Common questions from retail IT, store operations, and digital commerce teams evaluating connected fulfillment and in-store pickup payment.

Verifone's omnichannel token vault issues one token per customer at the point of original purchase. When a customer arrives for an in-store return, the associate pulls up the full transaction — items, payment method, amount — against that token. No new transaction. No manual reconciliation between your eCommerce and POS systems. The return just works, regardless of where the sale started.

Loyalty data travels with the token, not the channel. A customer who earned points on an online order has them available at pickup — no manual lookup, no associate override. Redemption works in reverse too: points earned in-store are visible online. When payment and loyalty run through the same token, the customer experience stays consistent without any extra effort from your team.

For curbside and floor-based pickup, Victa Portable and Victa Mini give associates wireless, handheld payment acceptance without needing a fixed register. For service desk and pickup counter environments, the V660c is a compact countertop solution that integrates directly into existing setups for fast, reliable transactions. Victa Mobile suits high-traffic retail floors where associates are moving across the store — it's built for checkout and operations together, not just payment. All four devices run on the same payment infrastructure, so tokens, loyalty, and transaction data are consistent regardless of where the interaction happens.

Yes. Verifone's processor-agnostic gateway connects to leading POS platforms through 2,500+ pre-certified integrations. Victa Portable and Victa Mobile extend your current estate — your acquirer relationships stay in place, your operational workflows don't change, and IT isn't managing a parallel infrastructure alongside the one already running.

Verifone Operational Services handles device deployment, configuration, certification, and store-level rollout across hundreds or thousands of locations. The practical challenge for most retailers isn't the technology decision — it's executing the transition without disrupting live trading. Verifone's phased approach brings new devices online location by location, with remote support handling configuration and issue resolution. After go-live, VHQ manages software updates and device health monitoring across the full estate so IT isn't inheriting a fleet management problem on top of the rollout itself.

Yes. Because Verifone issues one token per customer across every channel, loyalty balances are available wherever the interaction happens — at the pickup counter, service desk, or curbside. Associates can apply redemptions directly from Victa Portable, Victa Mini, or Victa Mobile without a manual lookup or system switch. Points earned online show up in-store. Points earned in-store show up online. The loyalty program works the way customers expect it to, because the payment infrastructure underneath it is the same everywhere.

Ready to scale self-checkout the right way?
When digital and in-store payments run on separate systems, every pickup interaction is harder than it should be. Verifone connects them so the experience holds from order to pickup.
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$8T+ in transactions processed each year

165+ countries
Trusted by 74 of the top 100 retail brands.
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