VX 820 Duet
Countertop and PIN Pad combined

VX 820 Duet

A dual-user countertop device for merchants & consumers

  • verifone a wrench and a pencil crosses together to form a letter X

    Purposeful design

    A 3.5" colour touchscreen, equipped with a large backlit PIN pad and stand, is accessible to both merchant and customer for easy and compact use.
  • Rocketship to symbolise increasing productivity

    Increased productivity

    The VX 820 Duet offers greater processing speed and expandable memory that supports a range of applications.
  • Padlock in front of a shield

    Maximum security

    Uncompromising security features, including PCI PTS 3.0 and supporting P2PE, to protect customer data and reduce merchant risk.
VX 820 Duet

When VX 820 Duets were deployed, TGI Fridays was able to provide faster service.

TGI Friday's UK

COMBINING A STYLISH PIN pad with an ultra-functional base, the VX 820 Duet is a feature-rich countertop device that gives both merchants and consumers everything they need.

Powerful processor vx820 duet

Powerful processor

icon showing touch screen

Touch screen


Thermal printer

Countertop + PIN pad. Double the ease of use.

Merchants want to address all their needs with one great device. The VX 820 Duet is that device, combining payment multifunctionality with consumer ease of use.

VX 820 DUET on charger
Customer using VX 820 DUET

Consumers delight in using the large, vivid touchscreen. The VX 820 Duet has the muscle for fast transactions and brains for personalised customer engagement.

EMV chip

EMV enabled

NFC contactless

NFC/CTLS enabled

Credit card being swiped on a POS device

MSR enabled



Stylus | Privacy shield


DC output 8.6 – 9.4 VDC, 4.0 Amp


USB Host | RS-232 | Ethernet | Dialup


178mm L × 98mm W × 109mm H; 735g weight


3.5" QVGA (240 × 320) colour LCD


160MB (128MB Flash, 32MB SDRAM)

Operating System


Payment Acceptance Types



400 MHz, ARM11 32-bit RISC processor


UKCC Approved | PCI PTS 3.x approved

Thermal Printer

18 lps, 24 or 32 columns, standard paper roll 58 mm × 25M, single ply


Resistive touch

Solution Set
How the VX 820 Duet helps create
End-to-End Solutions
VX 820 duet
VX 820 Duet

Full feature countertop and PIN pad in one, make it ideal for both merchant and consumer use.

Three POS devices connected with dotted lines
Estate Management

Ensure your payment terminals are always ready to support your business with our centralised terminal management system.

Learn more
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Use our ultra-secure transaction processing solution to deliver a fast, flexible and scalable payments infrastructure.

Learn more about Gateways
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