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Frequently Asked Questions

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• What is the use case for UX400?

  The UX400 is an NFC (Near Field Communication) reader designed for secure and convenient contactless payment acceptance in self-service environments. It can be used in combination with other UX Series devices.

• Which types of contactless payments does the UX400 support?

  The UX400 supports a wide range of contactless payment methods, including NFC-enabled cards such as credit cards and debit cards, as well as mobile wallet payments like Apple Pay, Google Pay, and Samsung Pay.

• What security features does UX400 have?

  The UX400 is PCI PTS 4.X-approved and is equipped with advanced security features, including end-to-end encryption, and EMV L1 compliance. It helps protect sensitive customer data and ensures secure transactions.

• Can the UX400 be used independently?

  No, the UX400 cannot be used independently. It can be used in combination with other devices from the UX series. The UX400 handles contactless payments, while the UX100 PIN Pad and the UX300 card reader enable further payment options. For a standalone NFC reader, check out UX410.

• Does UX400 integrate with my existing point-of-sale (POS) system?

  Yes, the UX400 can be integrated with point-of-sale systems. It can communicate with your POS software, allowing for easy integration and compatibility.

• How durable is UX400?

  UX400 features a tamper-resistant design with an anti-vandalism enclosure capable of withstanding impacts of up to 10 Joules. Additionally, its weatherproof enclosure offers superior protection against dust, liquids, and other harmful substances, meeting the IP65 standard.

• How do I get started with UX400?

  To start your journey with the UX400, just get in touch with our dedicated sales team. They will promptly furnish you with the vital information and expertly guide you through the process of adding the device into your existing setup.