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VeriFone's GlobalBay
Clienteling Solution

Clienteling Software for Highly Personalized Service

VeriFone's GlobalBay<br>Clienteling Solution

Personalized Clienteling Service that Delights the Customer

Create a selling experience that wows customers. VeriFone’s GlobalBay Clienteling solution empowers sales associates to deliver white glove catered experiences to customers across the retail chain and measure the value of every interaction on the bottom line.

  • Get a 360 degree view of customers. 
  • Increase communication touch points with customers. 
  • Manage activity and increase accessibility of sales associates. 
  • Create exceptional customer experiences - match customers with products you know they’ll love. 
  • Measure the ROI of every interaction.

Leverage opportunities and enhance every sale to create more happy, loyal and satisfied customers. 

A New Shopping Experience

Leverage current systems to add the benefits of mobile clienteling. The availability of customer information, product details and inventory means that associates never have to leave a customer’s side and that the value of each interaction on the bottom line may be measured. Access to eCommerce systems enable order placement and payment on the spot.

Cross-Sell and Upsell

Increase units per transaction and identify trends and personal preferences based on customer history. Employ clienteling tools, such as wish lists, to suggest product items and create an experience that is unique to the customer.

Build Brand Loyalty

Access customer data to impress customers and provide the “wow” factor with truly personalized service. Create digital blackbooks that may be accessed by any store associate for consistent catered experiences across the retail chain, building brand loyalty and customers for life.