PAYware Transact (formerly RiTA Server) is a highly-scalable and customizable payment solution that supports high-volume, enterprise level transaction processing for retailers and businesses of any size. Providing direct TCP/IP or dial connectivity to a comprehensive list of processors, PAYware Transact can quickly and securely process credit, debit, purchasing cards (levels II and III), stored value gift, loyalty, EBT, and checks.
With its advanced load-balancing capabilities and the ability to support multi-threaded processing, PAYware Transact can process numerous transactions rapidly and simultaneously. It also easily scales to meet the current or future needs of any expanding business, such as the addition of new users/lanes/stores, new sales channels, or seasonal volume increases. PAYware Transact's sophisticated management and report generation tools facilitate improved operational efficiency and strategic decision-making.
This PABP-validated (Payment Application Best Practices) software provides robust security safeguards to help businesses meet PCI DSS compliance and protect their financial interests. PAYware Transact provides businesses with extensive audit logs, the ability to assign individual security levels and permissions to any user, and a host of verification tools that can reduce the risk of fraudulent transactions.
PAYware Transact’s Java™-based engine is operating system, database, and machine independent, so it can be easily integrated into a wide variety of POS system and corporate financial environments. A comprehensive Development Kit is available to ease development and accelerate integration, and VeriFone's Professional Services can help to provide any further consultation or customization.
Several optional modules are available to further enhance PAYware Transact's capabilities:
Terminal Interface Manager
Provides a secure and easy way to interface PAYware Transact with POS system hardware, third-party applications, and payment devices.
BIN Manager
Gives merchants the power to save money by encouraging debit transactions, prompting for the customer's PIN instead of allowing the selection of a payment type.
Settlement Manager
Streamlines processing with tools like automatic settlement and manually-scheduled settlement, and allows for the suspension, restoration, or voiding of individual transactions within a batch.
Offline Manager
Captures and store transactions until user-defined settings are met, then attempts to authorize those transactions and handle processing errors.
Report Manager
Report Manager's plug-n-play interface provides real-time printing of transaction reports and audit reports, as well as the creation of customized reports that meet a company’s unique requirements.
If you have questions about any of the PAYware Transact Modules, please contact our PAYware Transact Sales Department at 1-800-725-9264 or SalesInfo@verifone.com and ask for a PAYware Transact Sales Agent. VeriFone is proud to be noted for the exceptional PAYware Transact merchant support provided by our Advanced Product Support Group (APSG). APSG is comprised of individuals with expertise in credit card processing as well as the operating systems and databases supported by PAYware Transact.
Annual Support and Upgrade Service (ASUS)---ongoing support---is available on an annual contract basis. This is normally quoted at the time of sale and renews annually.
Merchant Support Hours and Contact Information:
8:00 AM to 6:00 PM EST, Monday through Friday
Phone: (888) 764-1764
E-mail: apsupport@verifone.com
Weeknights, Weekend, & Holiday - For after-hours support of an urgent issue, leave a detailed description of your issue and indicate the level of urgency. Always include your direct return phone number or after-hours access method in your message. There is no time limit on the length of your message. A member of APSG will be paged immediately upon message completion. We strive for callbacks within 30 minutes. Our Advanced Product Support Group (APSG) is readily available to answer your integration questions.
Our approach to application integration is simple: we view developer partners as customers. We handle the installation and integration as a project, and schedule pre-integration conference calls to identify all jeopardy issues and define solutions to those issues. Our support team will work with you hands-on as you integrate our middleware solutions.
With the purchase of the PAYware Transact DevKit, you will receive free telephone and email support during our normal business hours. For developer partners working with live merchants, this support is governed as merchant support as agreed upon in the Annual Support and Upgrade Service (ASUS) Agreement.
Developer Support Hours and Contact Information:
8:00 AM to 6:00 PM EST, Monday through Friday
Phone: (888) 764-1764
apsupport@verifone.com If you have any issues with our downloads, please contact our PAYware Transact Sales Department at 1-800-725-9264 or SalesInfo@verifone.com.
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