Computerized Dispatch System

VeriFone’s state-of-the-art dispatch system is comprised of core software modules on one integrated platform to give you control of your daily fleet operations.

Reservation and call automation

Simplify dispatch reservation operations with OnQ Alpha

• Improved dispatch efficiency and turnaround times
• Excellent customer service with passenger self-service schedule preferences and management
• Efficient communications between dispatch operations and fleet vehicles
• Automates reservation and bookings process for enhanced speed and accuracy
• Streamlines communication work-flow tasks by eliminating calls and call-backs

On-time, real-time dispatch delivery

OnQ Bravo eliminates the need for voice dispatching. Destinations and dispatch detail are delivered directly to the driver through a smart data terminal.

• Increases accuracy of communication, cuts through street noise so instructions are clearly seen and acted upon
• Destinations and dispatch instructions are transmitted directly to the driver through a smart data terminal
• Integrates with OnQ Alpha for a total taxi communication, reservation and dispatch solution.

Precise vehicle location

OnQ Delta pinpoints the location of any vehicle in the fleet in real-time.

• Reduces passenger wait time by locating and then sending the driver who is closest to the customer
• Integrates with GPS receivers, antennas and navigation software

Fast track credit card authorizations with OnQ Eco

• Authorizes drivers to obtain credit card transactions quickly
• Supports all major credit cards issuers
• Generates paper receipts