VeriFone offers a comprehensive repair program for all of its POS payment solutions. Our equipment repair program not only covers the repair work but also the tracking and lifecycle management of equipment through VeriFone's process.
Every unit returned to Client Services for repair undergoes a comprehensive diagnostic process to isolate defective or weak components. VeriFone-trained technicians follow precise procedures to repair equipment, and use genuine VeriFone components. Each piece of equipment is re-manufactured to like-new condition and carries a full one-year warranty. Our standard service includes not only replacing the failed component but also cleaning all other components, replacing worn components, installing all Engineering Change Orders ("ECOs") and testing equipment to ensure that it is operating according to specifications.
Customers value VeriFone repair services due to the completeness and rapid turnaround of the repairs. Because we have immediate access to all the VeriFone engineering specifications and the entire history of a product's equipment maintenance, you are assured of accurate and timely service.
Repair Program Services at a Glance:
- Repairs include in and out of warranty, equipment upgrades, cleaning and testing, Out-of-Scope, and on-site service.
- Authorized VeriFone Warranty Center (featuring genuine VeriFone parts) with a 90 day warranty on all out-of-warranty repairs, except End of Life products
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