Tech Support Contacts

United States

POS Technical Support

For technical support of payment terminals, printers, peripherals
& VeriFone software.
1-800-VeriFone (1-800-837-4366)
9am-8pm, M-F, EST

PAYware Mobile Support

1-800-839-0947 - 8am-6pm, M-F, EST
The number to call if you are having any issues with an existing PAYware Mobile account (the device, or your gateway service).

POS Repair Requests

To return your equipment for non-warranty repair or inquire on
the status of returned VeriFone equipment
1-800-834-9133 Option 4, Option 2
8am-7pm, M-F, EST
Preferred Customer Portal

PCCharge Technical Support

1-877-659-8981
1-727-953-4110 (fax)
9am-8pm, M-F, EST

POS Development Support (PCCharge DevKit)

1-877-659-8983
9am-7pm, M-F, EST
Developer Forum

Advanced Product Support Group (PAYware Transact/RiTA & JCharge)

1-888-764-1764
8am-6pm, M-F, EST

Petroleum Regional Service Managers

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